“My family travels to Rocky Point 2-3 times a year, but this was the first time we rented in Las Conchas. The house was beautiful. One of the rooms was warmer than the rest of the house, there were no instruction on how to use the Tv, DVD (with 5different remotes) very minor , but we had no running water at this property for the entire weekend; so we were not able to shower, brush our teeth or even use the bathroom in the house. We informed the property management 3times, and each time we were told it’s been fixed, but we still had no water. Finally on Sunday when we checked out we informed them again that we had no water the entire weekend, we were told it’s a City problem, but all other properties had running water except for ours. Luckily we traveled with family and were able to use their shower and bathroom. We made the best of it but it was very disappointing and the management didn’t even try to make it right or attempt to validate why were upset and disappointed.